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Auto FAQ

Some features of Credit Karma Auto are currently only available in California and Texas.

Go to Credit Karma Auto here.

 

What is Credit Karma Auto?
Where does the info on Credit Karma Auto come from?
I see a name or vehicle I don’t recognize, how do I edit auto info from my Credit Karma profile?
My name or birth year is wrong in Credit Karma Auto

How do I remove all auto info from my Credit Karma profile?
Where do you get the vehicle valuation data from?
Where does the recall information come from?
Why am I ineligible for a loan refinance?
How is the projected value calculated?
Can Credit Karma refinance my loan?
How are you calculating my vehicle’s depreciation rate?
Why should I refinance now instead of later?
Will entering my information in the Auto hub affect my credit scores?

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What is Credit Karma Auto?

Credit Karma Auto allows you to monitor your vehicle-related activity. By linking your driver and vehicle information to your Credit Karma account, you’ll be able to track your:

  • Auto Loans
  • Valuation
  • Recalls
  • Vehicle Info
  • Driver Info

If you’re in California or Texas, you can also use Credit Karma Auto to keep an eye on your auto insurance. However, you will need to manually input your policy information and any changes to your coverage in order to keep this section up to date.

Credit Karma Auto will show you personalized recommendations for relevant products, such as insurance options or auto loan refinancing tools, that could save you money.  


Where does the information on Credit Karma Auto come from?

The driver and most of the vehicle data you see in Credit Karma Auto is based off the home address listed on your Credit Karma account. You may see drivers and/or vehicles that you don’t recognize because they may have been tied to this address at one point or another.

Keep in mind that some states are better at keeping auto records up to date and if you’ve recently moved states or your driver information has otherwise changed, you should update your information with your state’s DMV.

Some other vehicle data that you see on Credit Karma, such as car value and open recalls, comes from third parties or public sources.

 

I see a name or vehicle I don’t recognize, how do I edit auto info from my Credit Karma profile?

It looks like you’re seeing some names and/or vehicles you don’t recognize in the Auto experience.

Don’t worry! The driver and most of the vehicle data you see in Credit Karma Auto is based off the home address listed on your Credit Karma account. You may see drivers and/or vehicles that you don’t recognize because they may have been tied to this address at one point or another.

Some states are better at keeping records up to date and if you’ve recently moved states or your driver information has otherwise changed, you should update your information with your state’s DMV.

To remove an unfamiliar name and/or vehicle from your Credit Karma Auto profile follow these steps:

  1. Click on the Auto tab to the top of your navigation bar.
  2. Press the Edit button under the picture of the car at the top left of your screen.
  3. Click on the Remove button that appears next to the incorrect information.

My name or birth year is wrong in Credit Karma Auto

Most of the drivers and vehicle info you see on the Credit Karma Auto experience, is provided to us from DMV records. We’re unable to edit this information, but if you think this information is incorrect, it’s a good idea to contact your state’s DMV to make sure this information is correct on their end.

The year of birth you see under drivers information is taken from the personal information you entered during registration with Credit Karma. If there’s a typo in your birth year, there’s no way to edit this information yet, but our development team is working on a solution.

Thank you again for your patience and please let me know if you have any additional feedback. We are always working to improve our experience, and your insight helps us do this.

 

How do I remove all auto info from my Credit Karma profile?

You can remove one current vehicle or driver and then add another. However, once you’ve enrolled in Credit Karma Auto, you won’t be able to entirely remove your auto profile.

 

Where do you get the vehicle valuation data from?

The estimated vehicle valuation comes from the National Automobile Dealers Association (NADA). Credit Karma does not have the ability to make changes to your vehicle valuation.

For more information about NADA, visit: www.nada.org

 

Where does the recall information come from?

The vehicle recall information shown in Credit Karma Auto comes from the National Highway Traffic Safety Administration (NHTSA).

For more information about NHTSA, please visit www.nhtsa.gov

 

Why am I ineligible for a loan refinance?

Many factors are taken into consideration when a lender is determining whether to approve your refinance application. These may include:

  • Loan-to-value ratio
  • Your Credit
  • Your vehicle’s age and mileage

If you are not looking to refinance, you will still be able to access other Credit Karma Auto features, including estimated value and recalls.

 

How is the projected value calculated?

The projected value displayed in Credit Karma Auto is based on several factors, including current mileage, where you live, and the car’s condition. Your car’s value may differ depending on if you sell it privately or trade it in at a dealership.

 

Can Credit Karma refinance my loan?

We may recommend different auto loan refinancing options based on the information you provide, but we don’t directly refinance your loan.

You can compare auto loans at Credit Karma Auto.

 

How are you calculating my vehicle’s depreciation rate?

Vehicle depreciation is the rate at which your vehicle loses its value over time. The two biggest factors that affect car depreciation are your vehicle’s age and mileage. Other factors such as the make, model, supply, location, and more are also considered when determining your vehicle depreciation rate.

Credit Karma Auto provides you with a graph to show you how your vehicle’s value (provided from National Automobile Dealers Association (NADA) is depreciating over time.

You can read more about how car depreciation can affect your vehicle’s value here.

 

Why should I refinance my auto loan now?

Refinancing your loan could help you save money in the long run as it could score you a lower interest rate.

If you’re struggling with a high interest rate or an unaffordable monthly payment, refinancing could be your key to finding more favorable terms. If your credit health has recently improved and interest rates have dropped, then it could be a great time to refinance your auto loan.

To learn more, you can check out the Credit Karma Guide to Refinancing Your Auto Loan.

 

Will entering my information in the Auto hub affect my credit scores?

The credit scores that you see through your Credit Karma account are from TransUnion and Equifax. Linking your vehicle and driver information to your Credit Karma account won’t affect your credit scores.

Keep in mind, though, that if you choose to apply for new auto loans or refinance your current auto loan you’ll see a hard inquiry on your credit reports which can affect your credit scores.


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Loan services offered through Credit Karma Offers, Inc., NMLS ID# 1628077 | Licenses | NMLS Consumer Access. California loans arranged pursuant to a California Financing Law license

Insurance services offered through Credit Karma Insurance Services, LLC (dba Karma Insurance Services, LLC; CA resident license #0172748)

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