Where does the information on Credit Karma Auto come from?
The driver and most of the vehicle data you see in Credit Karma Auto is based off the home address listed on your Credit Karma account. You may see drivers and/or vehicles that you don’t recognize because they may have been tied to this address at one point or another.
Keep in mind that some states are better at keeping auto records up to date and if you’ve recently moved states or your driver information has otherwise changed, you should update your information with your state’s DMV.
Some other vehicle data that you see on Credit Karma, such as car value and open recalls, comes from third parties or public sources.
I see a name or vehicle I don’t recognize, how do I edit auto info from my Credit Karma profile?
It looks like you’re seeing some names and/or vehicles you don’t recognize in the Auto experience.
Don’t worry! The driver and most of the vehicle data you see in Credit Karma Auto is based off the home address listed on your Credit Karma account. You may see drivers and/or vehicles that you don’t recognize because they may have been tied to this address at one point or another.
Some states are better at keeping records up to date and if you’ve recently moved states or your driver information has otherwise changed, you should update your information with your state’s DMV.
To remove an unfamiliar name and/or vehicle from your Credit Karma Auto profile follow these steps:
- Click on the Auto tab to the top of your navigation bar.
- Press the “edit” button under the picture of the car at the top left of your screen.
- Click on the “Remove” button that appears next to the incorrect information.
My name or birth year is wrong in Credit Karma Auto
Most of the drivers and vehicle info you see on the Credit Karma Auto experience, is provided to us from DMV records. We’re unable to edit this information, but if you think this information is incorrect, it’s a good idea to contact your state’s DMV to make sure this information is correct on their end.
The year of birth you see under drivers information is taken from the personal information you entered during registration with Credit Karma. If there’s a typo in your birth year, there’s no way to edit this information yet, but our development team is working on a solution.
Thank you again for your patience and please let me know if you have any additional feedback. We are always working to improve our experience, and your insight helps us do this.
How do I remove all auto info from my Credit Karma profile?
You can remove one current vehicle or driver and then add another. However, once you’ve enrolled in Credit Karma Auto, you won’t be able to entirely remove your auto profile.
Will entering my information in the Auto hub affect my credit scores?
The credit scores that you see through your Credit Karma account are from TransUnion and Equifax. Linking your vehicle and driver information to your Credit Karma account won’t affect your credit scores.
Keep in mind, though, that if you choose to apply for new auto loans or refinance your current auto loan you’ll see a hard inquiry on your credit reports which can affect your credit scores.
Why is my vehicle not listed for refinance?
Certain types of vehicles are not currently eligible for refinancing on our platform. You can still see other features on our auto experience, like your car’s estimated value.