# Due to Hurricane Irma impacting one of our Member Support Centers, our response time may be delayed. ×

Why do I have a balance listed under "Other Loans"?

“Other Loans” is a broad category made up of accounts that don’t fit under more common categories. It can include things like closed accounts with leftover balances or student loans. In some cases, it could also mean that the credit bureau has mischaracterized an account.

If you’re unsure of which lender is reporting the balance, you can drill down into your credit reports for more details.

Still have questions? Contact us.
Powered by Zendesk