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How do I cancel my membership?

We're sorry to see you go. Credit Karma is committed to providing free credit information and tools, and we’re constantly working to make our services even better.

Before you cancel your account, we want to make sure you know that you’ll no longer have access to your Credit Karma account history and you won’t be able to create a new account for six months.

If you'd still like to cancel your membership, simply click here. You may also cancel by contacting our member support team

If you’d prefer to cancel your account by mail, you can send us the following information in a letter:

  • Your full name

  • Your date of birth

  • The email address associated with your active Credit Karma account

  • A request to cancel your account

Please make sure your letter clearly states that you’d like to cancel your account.

You can send your cancellation request to:

Credit Karma, Inc.

Attn: Account Termination

P.O. Box 520

San Francisco, CA 94104-0520


If there’s something we could have done better, please let us know! You can always find us on FacebookTwitter or our contact page. Just make sure you don’t send any sensitive personal info through these channels.



Still have questions? Contact member support

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