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I have a security freeze on my credit reports. Can I still use Credit Karma?

Credit freezes generally restrict access to your credit reports in order to help you protect your credit. After you sign up for Credit Karma, you can add a security freeze to your reports without affecting your Credit Karma account. Security freezes only affect your access to Credit Karma during the sign up process.

How do I submit my ID for verification?

You can upload your driver’s license or state ID here.

If you’re having trouble uploading your documentation, reach out to our Member Support team here.

What if I have a bypass code or temporary lift?

Though you may be able to temporarily remove a freeze for other purposes, like applying for credit, a bypass code or temporary lift will not work to sign up for Credit Karma.

What if I remove the security freeze?

Once you remove the freeze, you should be able to sign up for a new account on Credit Karma. If you receive a notification that your email address is already in use, simply submit a help request, and we’ll help you clear that up.

I’m already signed up. Can I put a security freeze on my reports and still use Credit Karma?

Once you’re already signed up, you can add a security freeze to your reports without affecting your Credit Karma account. Security freezes only block your access to Credit Karma during the sign up process.

 

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