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I couldn't complete Step 3 of registration. What should I do?

Credit Karma takes your security seriously, so before you complete registration, we’ll ask a few questions to verify your identity.

These questions are generated using information from the credit bureaus and you’ll have two opportunities to answer these questions correctly.

If you’re unable to complete this online identity verification, we’ll need documentation to verify your identity. Click here to log in and upload a copy of your driver’s license or state ID.

If you have trouble uploading your documentation, write to our member support team. We’ll take a look at your account so we can personally point you in the right direction.


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