Please note: Thursday 11/23/2017 and Friday 11/24/2017 are company holidays for many of our employees. Because of this, there may be a delay in our response. Thank you for your patience! ×

I canceled my account. How do I create a new one?

Welcome back! If six months have passed since you canceled your account, you have two options for creating a new account.

Using a different email address

If you’d like to create an account using a different email address than you used on your previous account, just head over to our sign up page and fill in your information.

Using the same email address

If you would like to use the same email address you used for your canceled account, contact our member support team from that email address. A specialist will be happy to help you get set up.

If six months haven’t passed yet, sit tight! You won’t be able to create a new account just yet.

Still have questions? Contact member support

Continue your tax filing

Was this article helpful?