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I lost or never received my W2, what do I do?

You were just about to start entering your information, but you’ve lost your W-2 or never received one. What should you do?

Employers have until January 31st to send out W-2s to its employees. If you haven’t received your W-2 or you lost it, reach out to your employer as soon as possible to see if they can provide you with another copy. 


What if I’m having trouble getting in touch with my employer?
If it’s already near the end of February, and you haven’t heard back from your employer yet, contact the IRS directly to let an IRS agent know you haven’t received your W-2. the IRS will try to contact the employer by mail to request a W-2 on your behalf. You can contact an IRS agent by calling in at 800-829-1040 or through an IRS Taxpayer Assistance Center by appointment.

To plan ahead for your phone call, have the following pieces of information on hand:
Your name, full mailing address, phone number, and social security number
Your employer’s name, full mailing address, and phone number
If possible, your employer’s identification number (EIN)

If the IRS is unable to get a response from my employer, do I still file my return even though I didn’t get a W-2?
You can still file your taxes with us, even if you don’t have a W-2. Use Form 4852, which serves as a substitute W-2 You can use this form if your employer doesn’t give you your W-2 before the filing deadline. Instructions should be enclosed with the form, so read through it carefully. Try to estimate the amount of wages and taxes withheld the best you can.

Once you receive missing W-2, check to see if it matches what you reported on your tax return. If the amounts are different, you may need to file an amended return.

Still have questions? Contact member support

Continue your tax filing

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